Archive for January, 2013

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Customer Profile – J.D. Automotive & Truck

From Dover, New Jersey, this Customer Profile focuses on J.D. Automotive & Truck, a full-service automotive and truck repair facility.
 
Shop owner Jim Dodd is the “J.D.” in the business name. Jim started his automotive career in a one-bay garage, working nights and weekends. Business was so good, there was up to a one month wait for customers to get an appointment. So in 1994, Jim opened J.D. Automotive at 331 Richards Avenue. He started with three service bays and added two more within two years. Their latest expansion came in 2003. It gave J.D. Automotive & Truck a total of seven service bays and 3,000 square feet of space. The building includes a customer waiting area, a conference/training room and 1,000 square feet of parts inventory. Of the seven employees at J.D. Automotive & Truck, six are ASE-Certified Technicians, including four Master Technicians. The company pays for technical training, and Jim makes it mandatory for his technicians to attend training on a quarterly basis to keep up with the ever-changing automotive landscape.

Today, J.D. Automotive & Truck provides complete service and repair on cars, trucks and recreational vehicles, from oil changes to computer programming. They have the capability to service and repair hydraulic systems and provide custom fabrication and service.

Since the company’s start in 1994, J.D. Automotive & Truck has been an installer of JASPER remanufactured products. “What originally steered me to JASPER was the updating of original equipment and the improvement of common failures,” said Jim. “JASPER is the best product in the market and the best warranty available.”

Often referred to as a dealership alternative, J.D. Automotive & Truck provides customer follow-up after work is completed on their vehicle. This method of customer retention ensures the business provides the best service possible for future maintenance. “We are the only Tri-County shop to receive 100% customer satisfaction for three consecutive years,” said Jim. “We want to be the best in the industry, not the biggest.”

Filed under Growing Your Business
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Automotive Trivia

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Friddle: In what year did the first 24 Hours of Le Mans take place?

Check our blog next Friday for the answer and another Friddle.

Last Week’s Friddle: What is the name of the transmission component pictured above?

Last Week’s Friddle Answer: Valve Body

Last Week’s Friddle Contest Winner: Chantal B. – Fullerton, CA

Filed under The Friddle
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Automotive Trivia

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Friddle: What is the name of the transmission component pictured above?

Check our blog next Friday for the answer and another Friddle.

Last Week’s Friddle: What year was the Goodyear Tire and Rubber Company founded?

Last Week’s Friddle Answer: 1898

Last Week’s Friddle Contest Winner: Steve P. – Glenview, IL

Filed under The Friddle
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Senator Donnelly Visits Jasper Engines & Transmissions

 

 

 

 

 

 

 

 

 

 

 

Senator Joe Donnelly visited Jasper Engines & Transmissions Tuesday morning as part of his “I Work for You” tour. Senator Donnelly met with JASPER’s CEO Doug Bawel and discussed current political issues regarding employment, healthcare and government spending. Senator Donnelly commented that he has always admired our company and considers us a cornerstone of the Jasper economic community.

Upon participating in the 2012 Jasper Strassenfest, Senator Donnelly was invited to return for a visit of the Jasper Engines and Transmissions, Jasper facility. After a press conference, the Senator was given a personal tour of the facility by Bawel.

We appreciate Senator Donnelly’s visit and his interest in keeping in touch with the business community.

 

Filed under Jasper Events
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Your JASPER Customer Advisory Council

The Jasper Engines and Transmissions Customer Advisory Council is made up of Independent Repair Facility owners and managers from around the country. Members make a two-year commitment to be on the Council. Meetings are held in Jasper, Indiana, twice a year.

The Council discusses issues facing Independent Repair facilities as well as the automotive repair industry as a whole. Jasper Engines and Transmissions gains insight from these meetings and they help to guide future decisions made by the company.

JASPER has utilized a Customer Advisory Council for over 25 years. Nominations to the Council are made by JASPER Factory Representatives. Since members can only serve one 2-year term, we have been able to get many customers involved over the past 25 years.

We want to thank our current members as well as past members for helping to shape Jasper Engines and Transmissions as a company committed to our customer’s success.

 

Filed under Uncategorized
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Automotive Trivia

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friddle-t-shirt

Friddle: What year was the Goodyear Tire and Rubber Company founded?

Check our blog next Friday for the answer and another Friddle.

Last Week’s Friddle: Before the widespread popularity of mobile phones many motorists
used CB radios. What does the acronym CB stand for
?

Last Week’s Friddle Answer: Citizens Band

Last Week’s Friddle Contest Winner: Seneca M. -

Filed under The Friddle
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Weinzapfel Ends Term as PERA President

Matt Weinzapfel, JASPER Vice President of Engine Manufacturing, recently completed a two-year term as President of the Production Engine Remanufacturers Association (PERA).

Matt began his term in 2010 and felt his greatest accomplishment as PERA president was for his board to provide direction in an organization that dealt with change from the economic difficulties of 2008-09.

“During that time, our industry dealt with massive consolidation and fallout of competitors within the engine remanufacturing business,” says Weinzapfel. “We were left with just a handful of players in the industry and, therefore, our industry association shrunk as well.” Weinzapfel said decisions were made on how PERA could remain viable. This included a reduction in the number of meetings PERA holds each year, but Matt added the Association’s mission remains two-fold.

“First, PERA needs to be a technical resource for our remanufacturing membership, which includes how to improve the processes to build a better engine,” he said. “Second, PERA must be a forum within the industry for people to share information and provide information for our supplier base to offer the quality products remanufacturers demand.”

Weinzapfel was the fourth JASPER Associate to serve as PERA president, joining Doug Bawel, Brad Bawel and Mike Schwenk. “I think it speaks highly of JASPER to have had a high level of involvement within the industry,” says Weinzapfel. “We view that as important, not only for our company, but to support remanufacturing as an industry. It’s all about making a remanufactured product a viable alternative for the end-user, and we’re trying to do that.”

As JASPER’s Vice President of Engine Manufacturing, Matt oversees the remanufacturing processes of the Gas Engine and Diesel Engine Divisions, as well as the Jasper Authentic Custom Drivetrains Division.

Filed under Uncategorized
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Automotive Trivia

the-friddle2

friddle-t-shirt

Friddle: Before the widespread popularity of mobile phones many motorists
used CB radios. What does the acronym CB stand for
?

Check our blog next Friday for the answer and another Friddle.

Last Week’s Friddle: What automaker manufactures the “Pilot” SUV?

Last Week’s Friddle Answer: Honda

Last Week’s Friddle Contest Winner: No Winner

Filed under The Friddle