Archive for March 15th, 2013

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Customer Profile – Red’s Garage

Red's Garage

Red’s Garage in Port Chester, New York, is one of the Tri-State area’s complete full service auto and truck repair facilities.

Located at 25 Midland Avenue, near the New York-Connecticut line, Red’s Garage started as a one bay shop in 1944 by Anthony “Red” Zaccagnino. Red’s nephew, and current owner, Joe Sandarciero lived in the house behind the shop and began learning the business at age 15.

In 1976, at the age of 18, Joe purchased Red’s Garage and in 1981 moved the business to its current location on Midland Avenue. At that time, Red’s was a three bay gas station. In 1998, 12,000 square feet was added to the building to accommodate their growing truck repair business.

Seven years later, Joe’s son, Joe Jr., joined the Red’s Garage staff as sales manager handling the sales of snow & ice equipment, trailers, truck equipment and accessories as well as starting and managing their three e-commerce websites (Redsgarage.com, GotPlowParts.com and GotTruckAccessories.com).

In 2011, Red’s Garage expanded again to include a new showroom and parts department. This recent addition brought the total workspace area to 19,000 square feet with 15 bays. Their services range from general automotive to medium and heavy-duty truck repair.

Red’s Garage is also a snow plow dealer for Western, Boss, SnowDogg, and spreader dealers for SnowEx, Torwel and Downeaster. They also sell a full line of truck accessories and are an authorized Rhino Lining dealer.

Red’s Garage employs 15 full-time technicians, two shop foremen, two office managers, one parts manager and a sales manager. Ten of their technicians are ASE Certified, including brakes and hybrid Certification. Red’s Garage pays for their technicians’ additional training to advance their automotive knowledge, so important with today’s modern vehicles.

For the past 14 years, Red’s Garage has been an installer of JASPER quality remanufactured products. Red’s uses JASPER because of our warranty and product reliability.

“JASPER gives the customer peace of mind that if something were to go wrong, JASPER will stand behind their product,” says Joe, Jr.. “With JASPER products, we know we are getting a quality product. The customer is not only buying an engine or transmission, they are buying a company, and with a company like JASPER you know you’re getting quality.”

Honesty and integrity are the two cornerstones behind Red’s Garage and their business philosophy. They remain the best way to retain their customer base.

“Our customers are what keeps our shop going,” says Joe, Jr.. Our work environment is family oriented, and we treat our customers like family.”

Filed under Growing Your Business
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Automotive Trivia

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friddle-t-shirt

Friddle: Which state used the slogan “The Crossroads of America” on
its license plates?

Check our blog next Friday for the answer and another Friddle.

Last Week’s Friddle: Hankook is primarily known for manufacturing
what type of 
auto part
?

Last Week’s Friddle Answer: Tires

Last Week’s Friddle Contest Winner: Roger

Filed under The Friddle